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Product Leadership

Executive PM

Three decades leading product at Carvana, Amazon, WebPT, InEight, Canon, and Autodesk — shipping profitable, innovative SaaS that customers and organizations love.

By the numbers

A snapshot of scope across companies and continents.

30+
Years in product & tech
3
US patents
$1B+
Business units led
20+
Countries shipped to

Carvana, in one number

From a handful of reconditioning sites to a national network — and the AI/ML platform that made it possible.

5 42

Reconditioning centers scaled across the country in seven years, paired with bringing ML and AI into an automotive industry that was still operating in the 90s.

Career arc

Senior product roles across automotive, e-commerce, healthcare, construction, print, and design.

Carvana
2019 – 2026

Sr. Director of Product Management

Track Lead → Director → Sr. Director. Led product strategy and execution behind the scaling of reconditioning operations and the introduction of machine-learning and AI capabilities to a traditionally analog automotive industry.

  • Scaled the reconditioning network from 5 to 42 sites nationally
  • Brought ML/AI tooling, modern data infrastructure (Snowflake), scalable design (SOA Architecture) and advanced tooling into an operations team to reduce costs, increase profit and improve quality!
  • Extensive travel and on-the-ground leadership across centers
Amazon
2016 – 2019

Sr. Product Manager — Worldwide Seller Fraud Detection

Roadmaps, business plans, data scientist, and full stake developer coordination across multiple teams to launch advanced rules and ML models across 5 continents'.

  • Grew automated enforcement actions against bad actors 18% YoY
  • Launched a worldwide app for visualizing seller relationships — 87% lift in investigations per hour
  • Contributed to an SOA processing 100k+ transactions/second
  • Managed a 14-FTE development, research, and applied-science employees
WebPT
2015 – 2016

Vice President, Product Management

Built the product organization for the leading outpatient-therapy EMR SaaS during 30%+ YoY revenue growth — Inc. 5000 #1,445 in the year.

  • Launched WebPT Billing, Analytics, and Outcomes in under one year
  • Stood up an SOA interoperability API and migrated to high-availability AWS
  • Increased NPS from 8.6 to 36 in <12 months
  • Organized 14 product + 36 dev FTEs to deliver 200% more releases YoY
InEight, Inc.
2012 – 2015

Vice President, Product Management

Portfolio and strategic planning across eight product teams under a unified GoToMarket plan.

  • Launched HD Project Intelligence — a self-service BI cloud offering for Oil & Gas, Construction, Energy, and Mining
  • Drove competitive analysis and acquired third-party analytics tech for early market entry
  • Built customer-driven roadmaps via global on-site customer engagement
Océ / Canon
2003 – 2012

International Strategic Planner & Portfolio Director

Vision, strategy, and portfolio for a $1B business unit based in The Netherlands, collaborating with dev teams in NL, Romania, France, India, Hungary, China, and the US.

  • Launched online services in 20 languages
  • 18% YoY online-fee growth for four consecutive years
  • Supported 7,500 installations across 20+ countries
  • Awarded the Océ Core Values Award (2006); listed on 2 US patents
Autodesk
2000 – 2003

Sr. Product Development Manager

Led business case, planning, marketing, and customer success for a new SaaS-based service into the global design & construction industry.

  • Launched Autodesk Plans & Specs into a global reseller channel
  • Drove Autodesk Apprentice into Chinese and Japanese markets
  • Presented strategy to board members incl. Carl Bass (Autodesk) and Carol Bartz (later Yahoo!)
Ridgway's
1991 – 2000

Product & IT Manager

Established a software-development and network-services department for a new outsourced-IT division across Houston, TX.

Outcome metrics

A few of the numbers I've shipped, by role.

Carvana reconditioning sites
+740%
WebPT NPS (8.6 → 36)
+319%
WebPT releases / year
+200%
Amazon investigations / hour
+87%
Amazon enforcement actions (YoY)
+18%
Océ online fees (YoY × 4 yrs)
+18%

How I work

Principles I keep coming back to.

Principle

Customer-obsessed & data-driven

Prototype early, talk to real users often, and let the data — not the loudest voice — pick the roadmap.

Principle

Scalable from day one

Services oriented arcitecture with redundant infrastruture. Design for failure before it's a fire drill.

Principle

Ship outcomes, not output

Roadmaps measured in revenue, NPS, throughput, and enforcement actions — not features shipped.

"Experienced software product executive with a history of launching products that are profitable, innovative, and simple to use — building great teams and creating products customers love."

— Tim Moore

Certifications

Continuous learning across product, design, AI, and engineering.

Amazon Product Leader
SVPG (Cagan)
Pragmatic Marketing
eValuePrompter
Certified ScrumMaster
CSPO
R Programming (JHU)
MCSE