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Design

Designer

User-centered design, high-fidelity prototyping, and product craft — practiced across SaaS, automotive, e-commerce, EMR, and global B2B.

By the numbers

Design impact across roles.

25+
Years user-centered design
20
Languages localized (Océ)
+87%
Investigations/hr — visual UX
8.6 → 36
WebPT NPS lift in a year

Design philosophy

Clarity, restraint, and intentional detail — at the intersection of product strategy and craft.

"Develop high-fidelity prototypes to put minimum viable product ideas into customers' hands — early and often."

— Operating principle from InEight days, still in practice

Selected design work

Where good design moved the metric.

Carvana

Reconditioning Automation

Designed and built a suite of innovative tools to monitor via ML Models, parts pricing, estimates, decisions and outcomes before vehicles entered reconditioning to reduce headcount and reduce costs.

Amazon

Seller-relationship visualization

Designed a worldwide investigation app that visually surfaced seller relationships across 12+ marketplaces. Investigations per hour climbed 87% after launch.

WebPT

EMR + Analytics + Outcomes

Three product launches in under a year for the leading outpatient-therapy SaaS. NPS climbed from 8.6 to 36 — clarity, fewer clicks, and clinician-aware workflows.

InEight

HD Project Intelligence

Self-service BI cloud offering for Oil & Gas, Construction, and Mining. Drove high-fidelity prototypes into customer hands early and often to shape the experience.

Océ / Canon

Global B2B / B2C ecommerce

Online ordering, tracking, and fulfillment localized into 20 languages across 20+ countries — designed once, shipped everywhere, 18% YoY for four years.

Autodesk

Plans & Specs / Apprentice

SaaS service for the global design & construction industry, with localized Chinese and Japanese editions for a market that hadn't been served well before.

Design stack

What I reach for today.

Figma
Claude Design
Design systems
High-fi prototyping
User research
Journey mapping
Information architecture
Localization (20 langs)

Principles

How good design earns the right to be on the screen.

Principle

Clarity over cleverness

Investigators clicking through a fraud queue at 3 AM don't need delight — they need to find the next case fast. The same rule scales up.

Principle

Prototype early, prototype often

High-fidelity in front of real customers beats Figma reviews with stakeholders. Use the prototype to find the wrong assumption before code does.

Principle

Design for the global user

If it doesn't work in Hungarian, Dutch, and Japanese on day one, the design isn't finished. Localization is a design problem, not a translation problem.